OrderOrca Terms of Service and End User License Agreement
Effective date: July 13, 2026
1. Agreement
These terms are a binding agreement between you (the merchant, business, or person using the service) and OrderOrca ("we", "us"). They cover the OrderOrca applications for Clover devices, the OrderOrca web dashboard, guest-facing ordering pages, and every related service (together, the "Service"). By installing the app, connecting a merchant account, or using any part of the Service, you accept these terms. If you use the Service on behalf of a business, you confirm you have authority to bind that business.
2. License
We grant you a limited, revocable, non-exclusive, non-transferable license to use the Service for your own restaurant operations. You may not copy, modify, distribute, sell, lease, reverse engineer, or create derivative works of any part of the Service except where that restriction is prohibited by law. All rights not expressly granted remain ours.
3. Your data and content
You keep ownership of your business data, including your menu, orders, and branding. You grant us a worldwide, royalty-free, sublicensable license to host, store, copy, process, transmit, display, and otherwise use that data as needed to provide, maintain, secure, develop, and improve the Service, and to create and use aggregated or de-identified data for any lawful purpose. You are responsible for the accuracy of your menu, pricing, and tax configuration, and for your compliance with laws that apply to your business.
4. Third-party services
The Service works with third-party platforms, including Clover point of sale systems and payment processing. Those platforms have their own terms and we are not responsible for them. Payments placed through the Service are processed by your payment processor, not by us. We are not a party to transactions between you and your guests.
5. Changes, suspension, termination
We may change, suspend, limit, or discontinue any part of the Service at any time, with or without notice. We may update these terms at any time; the updated version takes effect when posted at this page, and continued use of the Service means you accept it. We may suspend or terminate your access at any time for any reason, including suspected misuse or nonpayment. You may stop using the Service at any time. Sections 3 and 6 through 9 survive termination.
6. Fees
Fees, if any, are shown where you subscribe (for example, the Clover App Market). Fees may change with notice through the applicable marketplace, and are non-refundable except where required by law or by the marketplace's policies.
7. Disclaimer of warranties
The Service is provided "as is" and "as available", without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or secure, that orders or receipts will always print, or that data will never be lost. You are responsible for verifying orders and keeping your own records.
8. Limitation of liability
To the maximum extent permitted by law, we are not liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, lost revenue, lost data, or business interruption, even if advised of the possibility. Our total liability for all claims relating to the Service is limited to the amounts you paid us for the Service in the three months before the claim arose, or fifty Canadian dollars if you paid nothing.
9. Indemnity
You will defend and indemnify us against claims, damages, and expenses (including reasonable legal fees) arising from your use of the Service, your business, your menu or content, or your breach of these terms.
10. General
These terms are governed by the laws of British Columbia, Canada, and applicable Canadian federal law, without regard to conflict of law rules, and disputes belong to the courts of British Columbia. If any provision is unenforceable, the rest remains in effect. Our not enforcing a provision is not a waiver. You may not assign these terms; we may. These terms plus ourPrivacy Policyare the entire agreement between us about the Service.
11. Contact
Questions about these terms: support@orderorca.com